What's the Process?

The process of commissioning a personalized Christmas ornament is pretty simple! Here's how it usually plays out...
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Step 1. SUBMIT A COMMISSION REQUEST 
           Start by filling out the form on the previous page, "Custom Artwork", under the "Personalized Items" category. You can quickly find
           it by clicking the green arrow at the top left of this page. This form doesn't officially book your painting commission, as it simply is
           used to provide Millart4You applicable knowledge of what you're looking for.

            There are many possibilities for personalized ornaments, but there's a different approach for a wooden ornament vs a clear acrylic
            ornament. Wooden ornaments are painted, whereas acrylic ornaments are printed. 

            If you have an idea for an ornament, please describe what you're thinking of when you fill out the message box in the form. 

            For example...

            If you're wanting a painted ornament of a Pet, you will need to provide Emily with reference photos. If you're wanting a printed
            ornament of a pet, the picture you provide will need to be in good quality in order to print it well. Dark/grainy will not result well.
            (If this pet is still alive, you could schedule a mini-session photoshoot to capture high-quality images of your dog that could then be
            made into an ornament.) 
 
            *Once your commission request is sent, Emily will receive an email with your message & show any add-ons you selected for your
            piece. She typically responds within 24-48hrs. If for some reason she doesn't, follow-up emails to millart4you@gmail.com are more
            than welcome, as some emails can get lost in the shuffle. Of course, if you have any additional questions for a commission, you are
            more than welcome to email them.

Step 2. PROVIDING PHOTOS:
           If you're looking to commission a clock with a pet of yours, when Emily responds to your request, she will ask you to send her a few
           photos of your pet. While she doesn't expect the photos to be in 4K or have cinematic lighting, they do need to be clear enough to
           provide Emily with an accurate representation of your pet. Overly dark, blurry, or grainy photos will not be viewed as an adequate
           reference. Scroll down to see samples of usable & unusable photos.

           TIPS FOR SENDING PHOTOS -- The more photos you can provide, the better, especially if you can include some with different
                                                       angles. Different angles can also help Emily properly recreate any personalized markings a pet may
                                                       have that could otherwise be hidden from view. Anywhere from 5-12 photos is an appropriate
                                                       amount. Scroll down to see samples of usable & unusable photos.

           If you're looking to commission a clock with a character or favorite animal, once she's been told of what it is, Emily will be the one
           to collect reference photos that she will use during the Mockup Process (see step 3). If the character is more obscure and Emily's
           unfamiliar with who this character is, she will double-check with you to make sure she found the right character. And, if the desired
           background is going to be environment-based, Emily also collects reference photos of said environment to include in the mockups
           she provides.


Step 3. THE MOCKUP: 
           Usually within a week after Emily has collected the reference photos, she will make 3-5 FREE sample mock-ups that you can choose
           from, as examples of what your painting can look like in terms of composition options and add-ons you may have chosen (if any). 


Step 4. PAYMENT & COMPLETION UPDATES: 
           After you have chosen which mock-up you would like to go forward with, 2 invoices will be sent to you. The first invoice is to secure
           your spot with a $175 non-refundable deposit. This deposit ensures your place in my schedule and reserves time just for you. By
           booking your spot, I turn down other substantial and important projects to dedicate my time to your portrait, which is why the
           deposit is non-refundable. If shipping is going to be a factor, the price will be reflected in the second invoice, and is expected to be
           paid by the mid-way point in the completion process. An email update will be sent out, but the process will be paused or terminated
           if the second payment is not made. In the case of a paused commission, you will have up to 6 months to pay the second invoice
           before the project is terminated.

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Step 5. COMPLETION UPDATES:
           The painting process doesn't start until the first payment has successfully been processed. You will be provided periodical updates on
           where in the process your commission is. And, when the commission is completed, you will receive an update accompanied with a
           final photo of the finished piece.


Step 6. SHIPPING & DELIVERY:            
           Out-of-state purchases that require shipping will have an added fee to your invoice. A tracking number will be provided to you so
           you can keep an eye on where your package is. If you're located in North Phoenix, AZ (within a certain travel radius), an in-person
           drop-off may be feasible, with no additional cost. After your portrait is complete, I’ll ship it to you securely. Shipping costs are
           consistently $60 regardless of the destination and size of the portrait. The only time this price would be affected is if a portrait is
           extremely large (custom size per request of customer) or if you order more than one portrait at once.

 

*DISCLAIMERS*

1. The free Mock Up provided is a mock up only. The end result may differ slightly in color or exact placements.
    

2. PLAN IN ADVANCE - Commissions can take anywhere from 6-12+ weeks to complete depending on complexity and busy seasons! So, if you're planning a birthday or holiday present for someone, please keep that in mind.​